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Our Inspection Services

Taken in September 2022, this photo captures the QC team taking a break in a coffee shop, discussing final preparations before heading out for processing inspection.

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OFCO group, the seafood specialist with common sense. You need a seafood specialist - not only a norms specialist.

The seafood world is controlled by strict international standards and applying correctly those standards is the basic to carry out correctly an inspection but that is not enough: common sense is at least as much important as standards.  Because applying norms or standards without correct understanding and without common sense can't give reliable result and could become an obsession at the detriment of the quality.

Pre-Shipment Inspection

Our pre-shipment inspection services are meticulously designed to provide you with peace of mind before your seafood products are loaded. Our team of experienced inspectors examines every aspect of your products, including quantity, packaging, quality, and adherence to specifications. With OFCO’s pre-shipment inspection services, coupled with our consulting expertise, you can rest assured that your seafood products meet your needs.


Buyers directly confirm their orders with Vietnamese suppliers and

subsequently request OFCO’s inspection. When necessary, we step in to ensure that there are no misunderstandings regarding specifications and quality between both parties. Our inspections are systematically carried out by at least two inspectors of different nationalities working together. This diversity ensures a comprehensive evaluation and minimizes biases. We emphasize the sampling method to ensure representative results. After each inspection, we promptly send our customers a comprehensive and objective quality report. Supported by detailed pictures, this report provides an objective overview of the product’s condition. Beyond the report, we systematically provide extensive analysis. Our clients receive insights that go beyond surface observations. We help you interpret the data, enabling informed and wise decisions about your consignments. Our services are strategically designed to ensure that suppliers align with buyers’ expectations, thereby minimizing potential issues. We work proactively to prevent problems and eliminate surprises. Our commitment goes beyond mere compliance; it's about protecting your investment. Our goal is to avoid recommending container rejections. Rejecting containers can disrupt supply chains and impact business relationships. Therefore, we urge buyers to inform both suppliers and OFCO at the order confirmation stage, that OFCO is mandated for inspection. Considering the Sampling, the Codex guidelines (Codex Stan 233) are complex and can be subject to interpretation, which might lead to inconsistencies in how they are referenced or applied by different organizations, including inspection companies and national agencies. Codex sampling plans can be challenging to implement and may not always be used correctly in practice. It’s important to note that the effectiveness of any sampling plan, including those recommended by Codex, depends on the specific context in which it is used and the objectives of the quality assurance process. Buyers should engage in a dialogue with OFCO rather to ask to strictly follow Codex sampling plans to ensure that there is a mutual understanding of the standards and how they should be applied to meet both quality requirements and practical considerations.

Sampling Cold storage

Taken in December 2023, this photo shows a QC team member carrying a carton as part of the sampling process. This critical step emphasizes the importance of carton selection, the most crucial part of any inspection.

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Net weight checking_13-11-25.jpg

This photo, taken in November 2025, shows two OFCO Quality Control (QC) inspectors checking the net weight of Pangasius fillet samples during a Pre-shipment Inspection. Constantly working in pairs for enhanced reliability, OFCO QCs ensure that the inspected consignment meets our customer's expectations.

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NET WEIGHT Inspection

The net weight inspection is part of our pre-shipment inspection

As standard procedure to control the net weight, OFCO follows the codex alimentarius and AOAC International but with two necessary adjustments.


OFCO METHOD USED FOR IQF PRODUCT (STANDARD METHOD USED BY OFCO)

The samples are transferred into a water bath and kept immersed by hand. The product may be carefully agitated, till no more glaze can be felt by the fingertips on the surface of the product: change from slippery to rough. Needed time, depending on size, shape and glaze content of the product, 10 to 60 sec. (and more in case of higher glaze contents or if frozen together). Remove adhering water using paper towels (without pressure) and weigh the product in a tared pan. TWO ADJUSTMENTS NEEDED: 1- Several international methods impose the use of a “gentle spray of cold water” to remove the glazing on IQF products. This requirement goes directly against the laws of physics: a gentle spray of cold water does not remove glaze, it adds water and increases the glaze if the inspection is done in proper cold room conditions. Inspection must be carried out in correct conditions, and therefore trying to “adjust” the strength or the temperature of this gentle spray is not a valid option. It simply does not work. The only consistent way to remove glaze without adding water is to bypass this part of the norm and dip the product into a water bath, keeping it immersed by hand until no more glaze can be felt by the fingertips on the surface of the product. 2- Several international methods impose the use of an “inclined sieve at an angle of 17–20° to facilitate drainage and draining exactly for 2 minutes (or 3 minutes depending on the method)” instead of using a towel or paper towel to remove the adhering water. Theoretically, this method is not consistent. If the control is done in proper cold room conditions, a proportion of the adhering water will refreeze on the product. This proportion depends on several external factors that are impossible to control precisely, such as: • the temperature of the frozen product • the temperature of the room • the humidity of the room • the geometry of the product (belly flap, tail, folds, irregular surface) • the size of the product, • the treatment level (open fibers retain more water) • the surface texture of the fillet • the speed at which the product is transferred from water to sieve All these factors influence how much water remains on the product and how much refreezes. The result is therefore not reproducible and not scientifically consistent. Using a paper towel to remove the adhering water, as recommended by OFCO, is a more “visible” external factor, but with far less impact on the result. It removes the water directly and eliminates the refreezing problem entirely. Practically, the inclined sieve method is also unreliable. It may look simply when controlling only a few samples, but as soon as the number of samples increases, the risk of errors increases dramatically: • each fillet must be drained for exactly the same duration • each fillet must be placed at exactly the same angle • fillets must not touch each other • fillets must be transferred from water to sieve at the same speed • the operator must track multiple timers simultaneously • drainage is not linear (some fillets stop dripping after 45 seconds, others after 3 minutes) In real inspection conditions, this is simply not feasible. The more samples you control, the more timing errors, handling inconsistencies, and drainage variability you introduce. The reliability of the result collapses. Conclusion: This method is theoretically inconsistent (because of refreezing and uncontrolled external factors) and practically risky (because it cannot be applied reliably on multiple samples). It works only “on paper”, not in real inspection environments. REQUIRED ADJUSTMENTS TO INTERNATIONAL METHODS 1- Using a “gentle spray of cold water to remove the glazing” is simply not an option, because it is physically impossible. OFCO is an independent third party inspection company: we follow international norms and standards whenever they are applicable, but we are not obliged to pretend that a method works when it clearly does not. We do not “follow” or “claim to follow” procedures that are not realistic, not efficient, or not compatible with proper inspection conditions. We remain fully open to discussion and to any constructive proposal that could improve our inspection methods or our services in general, but we will not apply a method that contradicts basic physics. 2- Using an inclined sieve at 17–20° is no longer an option for OFCO. After years of practice, we consider this method both theoretically inconsistent and practically unreliable. Too many external factors interfere with the result (room temperature, humidity, product temperature, surface geometry, size of the products, treatment level, refreezing, drainage variability, etc.). And in real inspection conditions, the risk of timing errors and handling inconsistencies becomes too high, especially when controlling many samples. The method works only “on paper”, not in real life. For better consistency and reliability, OFCO will use only the paper wipe method, which removes adhering water directly and eliminates the refreezing problem. Clients who wish to compare OFCO results with the inclined sieve method can simply add around +2% to the net weight found by OFCO. This correction factor reflects the typical difference observed between the two methods (the sieve usually gives +1% to +4% higher net weight). This approach keeps the inspection method consistent and reliable while still giving a realistic approximation of what the inclined sieve would have shown under ideal conditions. In conclusion, the main issue with the inclined‑sieve draining method is not the additional 1–4% net weight it typically gives, but the inconsistency of the results caused by external factors such as room temperature, humidity, product geometry, handling speed, and refreezing. More importantly, the method carries a high risk of operational errors under real inspection conditions, especially when multiple samples must be processed simultaneously. These factors can easily lead to incorrect or non‑reproducible results. For these reasons, many professional inspectors have progressively moved away from this method in favor of the paper wipe method, which provides more stable, reproducible, and reliable outcomes across a wide range of inspection environments. ALTERNATIVE METHODS Instead of measuring the net weight on a deglazed product, it is also possible to measure the net weight on a defrosted product. This method is influenced by several external factors, and therefore the results are less consistent than the deglazed method. However, when the deglazed method is not possible, for example on block‑frozen products or very small items, the defrosted method becomes the only workable option. This method can also be a deliberate choice. On shrimps, many buyers prefer the defrosted method to standardize the inspection protocol across all sizes. For Pangasius, some buyers prefer the defrosted method because the added water can represent up to roughly one‑third of the final weight (around 50% pick‑up during processing). In this case, the defrosted method gives a more realistic idea of how the muscle releases water immediately after thawing, and the variation can be significant depending on the additive used. This approach is also easier for final consumers to understand, and it matches what they expect. However, this method has clear limitations and must be used carefully. External factors (water temperature and quality, including hardness, which influences osmotic behavior, product handling, treatment level, etc.) can affect the results, and the consistency of the defrosted method is far lower than that of the deglazed method. It is also far from international norms. For these reasons, OFCO recommends the defrosted method only when necessary or when specifically requested by the buyer, with full understanding of its limitations. NET WEIGHT RESULT & INTERPRETATION There is no single, globally accepted tolerance for net-weight results in frozen seafood. Official weight-control systems exist, notably the NIST Handbook 133 in the United States and the EU "℮" (average-weight) system, but each has real limitations when applied to a container of frozen product. Some approaches are too permissive: certain retail schemes accept several badly underweight bags as long as the overall average holds, which does not protect the individual buyer. Others, such as NIST Handbook 133 and the EU "℮" system, are more rigorous but strictly pass/fail: one or two bags below the individual limit can reject an entire container, with no allowance for the normal variability of production and no clear rule on what exactly should then be rejected, this container, or the whole production run. OFCO's approach treats the net-weight result as information for a decision, not as an automatic verdict. An isolated shortfall can be investigated, we can check additional bags to see whether the problem is exceptional or systematic, whereas a large or repeated shortfall cannot reasonably be recovered. This gives the buyer a realistic basis to decide, rather than a rigid pass/fail outcome. The guidance OFCO provides is informational only and must not be considered a rule or a mandatory standard. The decision to accept or reject a consignment always remains with the buyer, based on the tolerances applied by the buyer. We encourage buyers to communicate these tolerances clearly to suppliers and to OFCO, so that all parties work with the same expectations. To help buyers interpret net-weight results, OFCO created the reference table below in 2009. It has remained our working reference ever since, as no more suitable framework has emerged, and clients continue to refer to it when setting their own tolerances. It is offered for guidance only, not as a standard, you can download it here.

Net weigh inspection

Processing Inspection

Processing inspection service serves different purposes. It may be for specific aspects that require one-off monitoring or, on the contrary, to provide regular support to a company sending its raw materials to Vietnam for reprocessing.

But even if this service is widely and easily offered in Vietnam, it is not universally applicable and must be used judiciously and only on special occasions.

Processing Inspection

Taken in March 2024, this photo shows two QC team members working together to oversee the processing of cuttlefish for a processing contract. This raw material is sent to Vietnam for reprocessing, with OFCO mandated to follow the process. The image emphasizes the dual approach in each inspection, with a minimum of two inspectors from different nationalities ensuring thorough and reliable oversight.

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Loading Supervision

Loading supervision complements our service for Pre-shipment inspection safeguarding the loading process for our customers’ consignments from Vietnam. Buyers confirm order directly to Vietnamese suppliers and at the buyers' request, the supplier schedules the loading supervision with our Quality Control department. After loading supervision, we send by email to our customers a comprehensive and objective report supported by pictures. We also systematically provide extensive analysis to help them interpret the results and make an informed and wise decision about their consignment. For the customer's insurance, we always put a temperature recorder in the container. We invoice only the buyers and do not accept any payment or compensation from suppliers.

Loading Inspection

Our loading inspection services offer peace of mind by verifying that the goods loaded align precisely with the inspected items. However, this specialized service is not universally applicable and should be used judiciously. 

 

Two teams of experienced inspectors carry out simultaneous pre-shipment inspection and loading supervision.

OFCO _cold storage

Taken in May 2020, this photo shows a QC team from OFCO supervising the loading of shrimp products at a cold storage facility in Ho Chi Minh City. They ensure the maintenance of proper temperature and the safety of the goods throughout the entire process. Working collaboratively, the team also verifies the condition of the container, and the quantity loaded.

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Cold storage

Taken in September 2022, during the unloading of Queen scallops' raw materials, this photo shows OFCO inspectors closely supervising the process to ensure the temperature of the scallops remains within the optimal range at all times. This step is crucial when raw material is sent to Vietnam for processing, and OFCO ensures that stringent protocols are adhered to at every stage.

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Factory Audit

At OFCO, we proactively conduct regular factory audits, an essential practice to stay abreast of factory developments and the establishment of new facilities.

Whether you have specific requests or need comprehensive assessments, our dedicated teams are always on the road, ensuring that audits complement our inspection and consulting services.
 

Sample Inspection

At OFCO, we adhere to customer standards by conducting sample inspections either at our office or directly at the supplier’s factory. Our meticulous checks assess product quality and verify compliance with customer expectations.

This crucial upstream step, especially for clients embarking on new projects or collaborating with new suppliers, guarantees smoother cooperation before production begins.

Samples inspection

Taken in April 2024 inside the OFCO office, this photo captures a team of OFCO inspectors checking an Ebi sushi shrimp sample prepared by a supplier before starting the production of a full container. Validating the sample prior to production is crucial to ensure the producer and buyer are aligned on the product specifications and quality standards. This step helps to identify and correct potential issues.

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Sampling cold storage

This photo, taken in October 2022, shows two OFCO Quality Control (QC) inspectors in the final step of sampling, analyzing whether the sampling is representative of the consignment inspected and matches the information provided on the packing list by the processor. At OFCO, we recognize that sampling is the most critical part of any inspection, and we place the utmost emphasis on this crucial step.

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Complementary services to
Pre-shipment inspections

Our commitment goes beyond the inspection process. We believe in complete support, and our pre-shipment inspection services don't start with sampling, nor do they end with the quality report.

We make every effort to ensure that everything goes smoothly and that our customers receive what they need to develop their market. A wide range of modest yet impactful services are in place, ready to be used when needed, to support the development of our customers' market share.

 

Join OFCO to explore the full spectrum of our offerings.

Sample preparation

At OFCO, we meticulously prepare samples for specific analyses, which are then sent to accredited laboratories. While we exercise utmost caution when sending samples externally, we limit this practice to select analyses—excluding bacteriological assessments or antibiotic research.
For these specialized analyses, buyers have the option to arrange for laboratory pickup at the supplier facility or request the supplier to directly send the sample to the laboratory.

Samples Preparation_Hake

This photo, taken in March 2021, shows hake fillet samples prepared by OFCO after an inspection for moisture analysis. OFCO Quality Control (QC) inspectors individually packed each fillet and systematically added control sample(s) that are visually indistinguishable from other fillets in the batch. These samples are then analyzed by a third-party laboratory in Ho Chi Minh City. The results are considered reliable only if the control samples are correctly identified. While OFCO often collaborates with third parties for lab test analyses, we refrain from interfering in analyses that could be seen as commercial barriers.

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Melanosis Test

This photo, taken in July 2022, shows shrimp samples brought back from a pre-shipment inspection for a complementary melanosis test at the OFCO office. The samples are stored under controlled temperature conditions for several days to observe the evolution of melanosis.

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MELANOSIS TEST

At OFCO, we offer a specialized Melanosis Test for shrimps.

After conducting a pre-shipment inspection, samples are brought to our office for a meticulous melanosis development test.

 

This test spans over a period of 3 to 4 days, aligning with market requirements at the destination. This allows us to ensure the quality and longevity of the shrimp, providing our clients with the confidence they need in their seafood purchases.

 

Our commitment to excellence extends beyond the initial inspection, offering further observation at our office to monitor melanosis development.

SENSORY EVALUATION

At OFCO, we offer a comprehensive Sensory Evaluation service. Conducted at the processor’s facility, this evaluation involves the QC manager and top management from the processors.

 

Our objective is to collectively evaluate the subjective aspects of the product, reaching an agreement on the result. This crucial process helps to strongly develop a market, as many essential aspects of a product depend on subjective observation.

 

We have successfully carried out sensory evaluations on Squid, Tuna CO, Pangasius, and shrimps, ensuring our clients receive products that meet their specific sensory preferences.

Sensory_Evaluation

This photo, taken in April 2024, captures an exceptional moment of strong collaboration between OFCO and a processor. The processing is not always smooth sailing, and this photo demonstrates that. To restore standard treatment after processing adjustments, the processor and OFCO had to organize several sensory evaluation events. These events are crucial to ensure consistency.

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For your reference

CODEX ALIMENTARIUS COMMISSION
7.3.2 Determination of Net Weight of Products Covered by Glaze
As soon as the package is removed from low temperature storage, open immediately and place the contents under a gentle spray of cold water. Agitate carefully so that the product is not broken. Spray until all ice glaze that can be seen or felt is removed. Remove adhering water by the use of paper towel and weight the product in a tared pan.

 

CODEX ALIMENTARIUS COMMISSION
ANNEX B (Method for the determination of net content of frozen fish block covered by glaze)
The pre-weighed samples/sub-samples are transferred into the water bath and kept immersed by hand.  The product may be carefully agitated, till no more glaze can be felt by the finger-tips on the surface of the product: change from slippery to rough. Needed time, depending on size/shape and glaze content of the product, 10 to 60 sec. (and more in case of higher glaze contents or if frozen together). The deglazed sample/sub-sample, after removal of adhering water by use of a towel (without pressure) is immediately weighed. 

 

AOAC OFFICIAL METHOD 963.18
Net Contents of Frozen Seafoods Drained Weight Procedure
Remove package from low temperature storage, open immediately, and place contents under gentle spray of cold H2O. Agitate carefully so product is not broken. Spray until all ice glaze that can be seen or felt is removed. Transfer product to circular No. 8 sieve, 8 in. (20cm) diameter for 0.9 kg (2lb) and 12 in. (30cm) for >0.9kg (2lb). Without shifting product, incline sieve at angle of 17-20° to facilitate drainage and drain exactly 2 min (stop watch).

 

CODEX STAN 233.1969 (pdf file)

Also known as the Codex Sampling Plans for Prepackaged Foods (AQL 6.5), Codex Stan 233.1969 is a guide adopted by the Codex Alimentarius Commission. It provides the sampling plans for the acceptance of defective units in lots of prepackaged foods, as defined in the Codex Standards.

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OFFICE OPEN HOURS

Mon-Fri: 9AM to 6PM

Sat-Sun: Office Closed

INSPECTIONS

365 days a year.

CONTACT US

18 Nguyen Quy Canh,

Binh Trung ward, 

Ho Chi Minh City, Vietnam

Tax Code: 0305273227

Tel: +84 28 628 18 016
Fax: +84 28 628 18 017

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